9'x12' Luxury Wool Area Rug | Handwoven | Samarkand Design

General Shipping Information

• Shipping fees are calculated based on your order's weight, size, and destination.
• Shipping fees are non-refundable.

Free Shipping Eligibility (U.S. Only)

We offer free shipping under the following conditions:

• Rugs with a value under $1,000 and weighing less than 30 lbs
• Rugs with a value over $5,000 and weighing less than 75 lbs
• All pillowcases without inserts ship free of charge, regardless of order value or weight.

Partial Shipping Coverage (U.S. Only)

• If your item partially meets the free shipping criteria (e.g. it qualifies by value but exceeds the weight limit), we will cover the portion that qualifies, and you pay the difference.
• Example: A rug valued at $6,000 but weighing 85 lbs: we cover the cost up to 75 lbs, you pay the shipping cost for the additional 10 lbs.

International Shipping

• We offer international shipping!
• Shipping costs are calculated based on order size, weight, and destination.
• The customer is responsible for any applicable customs duties, taxes, or import fees.
• Free and Partial Shipping does not apply to international shipping.

For more information, please check our our shipping policy!